Trusted Independent Review

AI-Powered Independent Review
That Clinicians Trust

C-IDR.ai delivers fast, defensible independent reviews by combining expert clinical judgment with responsible AI. Built for IROs, health plans, and healthcare organizations that demand quality and compliance.

SOC 2 Compliant
HIPAA Secure
HITRUST Certified

Built by RediMinds

What C-IDR.ai Does

A complete platform for independent clinical reviews, powered by AI and guided by experts

Intake & Triage

Seamlessly ingest cases from any source. AI-powered triage routes cases to the right specialty-matched reviewers instantly, eliminating bottlenecks and reducing turnaround time.

  • Automated case classification
  • Specialty matching
  • Priority scoring

Evidence Engine

Our AI surfaces the most relevant clinical guidelines, peer-reviewed literature, and evidence-based standards. Clinicians get exactly what they need—without hours of research.

  • Real-time literature search
  • Clinical guideline matching
  • Grounded citations

Decision Support

AI assists—never decides. Reviewers maintain full clinical autonomy while AI provides structured templates, suggested language, and quality checks to ensure every determination is accurate and defensible.

  • Smart documentation templates
  • Quality assurance checks
  • Consistency validation

Operations & Reporting

Real-time dashboards, comprehensive analytics, and automated reporting. Track reviewer performance, case outcomes, compliance metrics, and operational efficiency in one place.

  • Performance analytics
  • Compliance tracking
  • Custom reporting

How We Use AI Responsibly

Our approach to AI is grounded in clinical rigor, transparency, and human oversight

1

Assist, Don't Decide

AI provides research, drafts, and suggestions—but clinical decisions always rest with licensed, specialty-matched reviewers. We augment expertise, never replace it.

2

Grounded Answers

Every AI-generated insight is anchored to peer-reviewed sources, clinical guidelines, and evidence-based standards. No hallucinations, no guessing—only traceable, credible information.

3

Bias & Fairness

We actively monitor and test our models for bias. Regular audits, diverse training data, and fairness metrics ensure equitable outcomes across demographics and case types.

4

Auditability

Every AI interaction is logged and traceable. From evidence retrieval to suggested language, you can see exactly what the AI did and why— essential for regulatory compliance and quality assurance.

Trust & Compliance

Built on a foundation of security, privacy, and regulatory excellence

SOC 2 Type II

Independently audited for security, availability, processing integrity, confidentiality, and privacy controls.

HIPAA Compliant

Full compliance with HIPAA Privacy and Security Rules. All PHI is encrypted at rest and in transit with enterprise-grade protocols.

HITRUST CSF Certified

Meets the highest standards for healthcare information security and risk management.

URAC Standards

Aligned with URAC standards for independent review organizations, ensuring quality and consistency.

Conflict of Interest Policies

Rigorous COI screening and management to maintain reviewer independence and decision integrity.

Regulatory Framework

Designed to meet federal and state independent review requirements, including DOL and state insurance mandates.

IDRE Status

C-IDR.ai supports Independent Dispute Resolution Entity (IDRE) processes for the No Surprises Act. Our platform streamlines federal IDR workflows with specialized tooling for surprise billing disputes.

  • No Surprises Act compliant workflows
  • Automated QPA and qualifying payment amount analysis
  • Batch submission processing
  • Regulatory reporting and documentation

Quality at C-IDR is a Shared Responsibility

1

Independent Review

You produce determinations that are accurate, independent, and defensible

2

Medical Director Feedback

Your first two determinations are reviewed by our Medical Director for direct feedback

3

Case Manager Check

Each case is verified for quality and completeness by a Review Case Manager

4

Support Network

Questions? You can always reach out to our Medical Director or Project Manager

About C-IDR.ai

C-IDR.ai is built by RediMinds, a healthcare technology company dedicated to empowering clinical experts with intelligent tools. We believe the future of healthcare review isn't about replacing clinicians— it's about giving them superpowers.

Our team combines deep clinical expertise, AI research, and healthcare operations experience. We've worked on the frontlines of utilization management, independent review, and health plan operations, and we built C-IDR.ai to solve the problems we lived.

Whether you're an IRO handling hundreds of cases a week, a health plan managing complex appeals, or a clinical reviewer seeking better tools— C-IDR.ai is designed for you.

75%
Faster Review Time
100%
Clinician Oversight
24/7
Platform Availability
1000+
Reviews Completed

Let's Talk

Ready to transform your independent review process? Get in touch with our team.

Get In Touch

RediMinds rediminds.com
Business Hours Monday - Friday, 9AM - 6PM EST